RIGHTS, DUTIES AND RESPONSIBILITIES OF DRIVERS /RESPONSIBILITIES OF A BUS, TAXIS, JEEPNEY, UV EXPRESS AND TNVS DRIVERS

1. Respect the privacy of the passenger.
2. Collect the authorized fare.
3. Display the duly authorized fare matrix
4. Issue official fare receipt/ticket.
5. Return the full amount of ticket fare whenever the trip was cut.
6. Give discounts to PWDs, Students and Senior Citizen in accordance with the law.
7. Assist passengers during loading and unloading of heavy baggage.
8. Convey passengers no more than the sitting capacity of the vehicle.
9. Accommodate Person with Disability (PWDs), Pregnant Women and Senior Citizen and be seated at designated seats.
10. Request the passenger to fasten their seatbelt.
11. Inform passenger on the prohibition of SMOKING on a public utility vehicle.
12. Inform the passenger not to distract the driver while the vehicle is in motion.
13. Convey passenger at the correct loading/unloading zone.
14. Be polite and courteous.
15. Assist passengers who are in need of immediate and emergency action.